FAQs

ILE is based on an intercultural and communicative methodology where students learn Spanish through the exchange of ideas and different points of view, also known as a “flipped classroom”. For us, the most important aspect of the class is the student. For this reason, it is important for us to know the needs and desires of each student so that we can adapt and personalize the instruction. This hold true for face-to-face classes as well as online instruction.

Our website has a section called “Level Test” where a student can take a written test and a free online interview with one of our teachers.

Before beginning classes, it is necessary for a student to have an interview with one of our teachers over Skype to determine their level, to help us know your goals for the class, and to explain our method of learning.

No. Both online and face-to-face classes can be one-on-one or in groups, depending on the needs and desires of the students.

No. Our teachers have experience with students of all ages. Although, if you are under 18, your parents should contact us via email at info@exeriencia-ile.com

Yes! Thanks to our online platform, it is possible to study with us from anywhere in the world. You will just need a good internet connection and motivation to learn a new language in an interactive and dynamic way.

Yes, the class times are listed based on the time zone in Spain. Our calendar has a “hour converter” that will show the difference in the time in your country so that you can schedule your class for the right time.

Yes! Upon completion of an online or face-to-face course, the student will receive a certificate with the hours completed.

Yes. In case you cannot make a class, you can cancel 24 hours in advance.

If there is a connection problem, the class can be rescheduled based on the availability of the teacher and student, or, extra time can be added to the next class to make up for any lost time.

No. ILE provides the student with everything needed for class.

All of our online classes use a reservation calendar to purchase (a class) and schedule (when you have hours that you have already purchased).

Remember that if you buy packages of hours, you can book the use of these hours using our calendar.

FACE-TO-FACE classes do not use the online calendar. Instead, use the form available to contact us directly..

To buy hours, you must first create an ILE account. If you already have an account, you must sign in:

From our website: Go to the section “ILE Online” which is under the Student Area at the top of the page.".

Once you have purchased hours, you can reserve the type of class you want to take from our CALENDAR..

Remember that if you buy hours of classes, you also get free access to our Student Zone (for a period of time).

We explain these simple steps in the following video:

To sign up for a course, you have to fill out the corresponding form, or, if you prefer, contact us directly:

The form can be found on the website, under the section called “Face-to-face classes”.

We explain these simple steps in the following video:

To purchase access to the Student Zone, you must first create an ILE account and/or sign in.

From our website, go to the section called ‘Student Zone” along the top of the page.

Once you have purchased days of access, you will be able to enjoy all of the advantages our website has to offer.

Remember that if you purchase hours of classes, you get free access to our Student Zone (for a period of time).

We explain these simple steps in the following video:

Yes. When the you contract a class, you will automatically receive an invoice.

The following video explains step-by-step how our website works.